Work
Oops, I Left the Door Open—Then Got My Heart Opened Too
🚕 “You must be from Japan,” the taxi driver said with a chuckle.
I had left the door wide open for
Work
Work
Gratitude is a more useful fuel than anger
📞5 missing calls.
7PM. Sunday evening.
I was just heading out to a friend’s birthday dinner.
My phone lit
Work
Focusing on What’s in My Control—and Finding Joy in It
Over the past few months, I started sending emails to my private inbox.
Each one marked a moment at work
Work
When Connections Go Beyond the Screen
When Connections Go Beyond the Screen
This month, I had the opportunity to travel to Brunei 🇧🇳 and finally meet customers
Work
Saying Goodbye to Customers (For Now)
Last week, I sat down to call 15 different customers—just to say goodbye.
After three rewarding years of working
Work
When a Customer Offers to Buy You a Beer
It was 3 PM on a Monday.
The week ahead was packed, and I was already feeling the pressure.
That’
Work
Reducing Friction, Creating Habits
As a service manager, I wanted to stay closely connected to how our customers were using support—daily. So I
Work
Checking My Mindset When Receiving Feedback
I recently received constructive feedback on a dashboard I built to help colleagues monitor a key campaign:
• “I couldn’t
Work
What I Remind Myself Before Every Presentation
The first time I had to present in a foreign language, I was 8 years old—standing in front of
Work
Little Trophy Moments
Had a small but super rewarding moment last week.
A set of docs and course links I’d put together
Work
Thanks to a Colleague, I`m Rethinking My Mornings
While scheduling a meeting with a colleague in the U.S., I noticed his first hour to hour and a
Japan
Business Card Exchange in Japan
Have you ever watched one of those video guides on how to properly exchange business cards in Japan?
Not exactly
Work
Emotional Labor is the Work
The moment I saw the internal email—with a subject line that hinted at bad news—I felt that familiar
Work
Whiplash, and Searching for Flow State
"WHIPLASH" Amazing movie.
So today was the second time, and was elated to know that TOHO cinemas brought
Work
I am glad I did not send that angry email
I am happy that I did not send that angry email.
It was past 10 pm in the office.
Something
Work
A rookie’s advantage at work
When I just joined my second company, I had an opportunity to do an implementation of a software customization on
Work
Pause before sending an angry email, give it some time
I received a rather angry email from an internal stakeholder. Apparently what I have requested did not make sense at
Korea
Job hunting in Japan was fun (compared to South Korea) here is why
Looking back, job hunting for me was lots of fun. I would even say one of the most exciting periods